American Citizen Services (ACS)

The American Citizen Services (ACS) Unit of the Consular Section provides information and assistance to U.S. citizens in Australia. For information on all American Citizen Services please make your selection from the options on the menu at the left side of this page.

Which consulate serves your area?

You must make an appointment online to be allowed entry into the consular section for routine (non emergency) services. If you can conduct your business by mail or on-line, please do so. Note: If the particular service you need does not require a personal appearance at the Consulate, you will be instructed to submit your application by mail.

What’s New

• Changes to U.S. Passport Laws Concerning Children Under 16

  Effective February 1, 2008, there will be a worldwide change to the way passports are processed for children under the age of 16.

  Due to an amendment to the Code of Federal Regulations, the age at which a child no longer requires parental consent to be issued a U.S. passport will be raised from 14 to 16 years old. Raising the age requirement from 14 to 16 is intended to address the troubling issue of abducted and runaway children and now makes U.S. passport age requirements consistent with the age requirements in the Hague Convention on the Civil Aspects of International Child Abduction.

  We do not anticipate the introduction of this regulation to impact our ability to process passport applications but we do encourage all applicants to bear this new regulation in mind when planning overseas travel or renewing their passports.

  Please see our passport pages for more information about renewing a child's U.S. passport before February 1, 2008.

• Voting

• As of Monday, September 24, 2007, you must make an appointment via our website to be allowed entry into the consular section for routine (non emergency) services. You will need to bring evidence of an existing appointment in order to be permitted access to the Consulate.

  Please follow the instructions for the particular service you require. You will find the link to making an appointment in the instructions.

  If the particular service you need does not require a personal appearance at the Consulate, you will be instructed to submit your application by mail.

  Please note: If you are collecting your passport you are not required to make an appointment. Instead, please come on or after the day listed on your collection slip and present the collection slip and a photo ID.

Last update Wednesday, 30 April 2008