Telephone Information
Free information about U.S. consular services is available on this website.
The same information is available by telephone or fax, but charges apply. All prices below are quoted in Australian dollars.
The 24-hour information line is 1902-941-641. The cost to listen to the prerecorded information is $1.05 per minute. You can ask to be connected to a live consultant for $2.75 per minute. Live consultants are available Monday to Friday, 8:00am-7:00pm, Eastern Standard Time.
You can request an information packet to be delivered by post, at a cost of $5.45.
If you cannot access 1902 services, the same information is available on 1800-687-844. This 1800 service has only live consultants, no prerecorded information. The charge is $11.00, plus $5.50 if requesting an information packet. This service must be paid by credit card at the time of the call.
Last update 4 October 2006
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